These general terms and conditions govern the legal relationships arising from purchase contracts between Medner Germany GmbH & Co. KG, Uhlandstr. 20-25, 10623 Berlin (hereinafter: Medner) and the customer, and apply to all products and deliveries offered by Medner in the online shop at www.medner.de.

Customers within the meaning of these T&Cs may be both consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB).

The product descriptions in the online shop do not constitute binding offers. The customer submits a binding offer by using the online order form. Medner may accept the offer by sending a written or electronic order confirmation or by delivery of the goods.

The conclusion of contract is available exclusively in German. The contract text is not stored by Medner.

All prices are in euros plus statutory VAT and plus shipping costs.

Payment methods: Advance payment / bank transfer (within 7 days) · PayPal / credit card · Cash on delivery (Germany only, plus €5.60 fee) · Sofort-Überweisung

Unless otherwise stated in the product description, the delivery time is 1 week from initiation of payment. Force majeure, war, strikes or other unavoidable events release Medner from its delivery obligation for the duration of the disruption.

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period begins on the day you or a third party named by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. letter, email).

Consequences of withdrawal: We will refund all payments received, including delivery costs, without delay and no later than fourteen days after receipt of your withdrawal notice.

If you wish to withdraw from the contract, please complete and return this form:

Shipment is at Medner's discretion via DHL and Hermes, unless a specific shipping method was agreed at the time of contract conclusion.

Statutory warranty rights apply to contracts with consumers. For commercial transactions, the customer must inspect the goods immediately upon receipt and notify Medner of any defects without delay. Otherwise §§ 377 et seq. HGB apply.

Medner is generally only liable for intent and gross negligence, as well as for negligent breaches of duty that result in injury to life, body or health, or that affect a guarantee or claims under product liability law.

German law applies to all legal relationships between the parties. The exclusive place of jurisdiction for all disputes, insofar as the customer is a merchant, is the registered office of Medner. Should individual clauses of these T&Cs be invalid, the validity of the remaining clauses shall not be affected.